Terms of Sale

Slots are sold by Adam Fiala, trading as Inganno, business ID (IČO) 71784802, registered at Nad Meandry 3290/3, 106 00 Prague 10 – Záběhlice, Czech Republic. We are not VAT registered, so the price you see is final and no tax is added on top. Contact: pingmen@inganno.com.

A slot is room for one custom level. Without a slot the editor will not open — we give away no free slots, so what you have not bought, you do not have. Packs come in two, four and eight slots, and they add up: buy two packs and you hold the slots from both. We put no time limit on them; a slot does not expire.

This is the single most important sentence here. While a level stays private you can delete it and reuse the slot. The moment you publish it, the slot locks and never frees up again — publishing cannot be undone. That is because a published level is one other players add and play, so it cannot simply vanish. Keep that in mind before you hit publish.

The current price is shown on the pack and again on the payment page before you confirm. Currency follows your language and country: Czech buys in CZK, the United States and Canada in USD, everywhere else in EUR. Stripe handles the payment on its own page — you enter your card with them, not with us. Stripe sends the receipt to whichever email you enter at checkout.

Slots are credited right after payment, usually within seconds. If that has not happened within a few minutes, write to pingmen@inganno.com and we will track it down — the payment is tied to your account, so nothing gets lost.

Slots are digital content delivered immediately. On the payment page you therefore tick a box confirming that you ask for them to be credited at once and that this forfeits your right to withdraw from the contract within fourteen days under § 1837 of the Czech Civil Code. Without it we would have to hold your slots unusable for two weeks. This does not affect complaints — if a slot does not work as it should, your rights stand and the next section covers them.

Slot not credited, editor will not open with it, publishing fails? That is a defect and you have the right to complain about it. Write to pingmen@inganno.com describing what happened and when. We will respond within 30 days at the latest. If we fail to fix the defect, you are entitled to a refund for the slots affected.

A published level is visible to other players along with your handle. Do not send anything to the hub that breaks the law or somebody else's rights, and nothing plainly offensive — that goes for the level name too. Anything breaching this we may pull from the hub, and on repeat close the account. The slot is not refunded in that case.

We run the game and the site as well as we can, but we do not guarantee uninterrupted service — hosting outages, maintenance or plain bugs happen. We are not liable for damage caused by unavailability beyond what the law imposes. Should we ever wind the service down, we will say so in advance.

We may amend these terms, for instance when another kind of purchase appears. For purchases already made, the wording in force when you bought always applies. You will spot a new version by the date at the top.

If you are a consumer, you can turn to the Czech Trade Inspection Authority (Štěpánská 44, 110 00 Prague 1, coi.cz), which handles out-of-court resolution of consumer disputes. Otherwise disputes are settled by Czech courts under Czech law.

Anything about purchases goes to pingmen@inganno.com.